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Moving Home

DunsDave
Newbie
Posts: 1
Registered: ‎17-08-2016

Moving Home

I moved today.

 

Being the organised guy that I am (sometimes) I called Plusnet a month ago and told them we would be moving to a property with an existing phoneline and we wanted Fibre Broadband.

 

The answers say that the line will be activated but not when and no-one has turned up to fit the fibre broadband.

 

When will i actually get internet?

1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Moving Home

Your fibre order is showing as complete, no engineer is required to visit as these are placed as self-install orders. If you plug your modem/router in to the master socket via a filter you should be able to get online.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.