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Modem in sync, early activation possible?

FIXED
spiffytheseal
Hooked
Posts: 6
Thanks: 1
Registered: 29-10-2016

Modem in sync, early activation possible?

After a bit of faffing this morning with Openreach, my modem is in sync with the exchange and I can see DSL is connected in the Hub Manager, but the device itself still has a solid orange "b" symbol.

Openreach have done their line check and as they are happy, is there any possibility of an early activation?
4 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Modem in sync, early activation possible?

Fix

Mind checking your service in 20 minutes?

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
spiffytheseal
Hooked
Posts: 6
Thanks: 1
Registered: 29-10-2016

Re: Modem in sync, early activation possible?

Hello,

As you posted that, everything sprang into life. Thank you! All looks grand now, I really appreciate the quick response!

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Modem in sync, early activation possible?

Glad that fixed it for you Smiley

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Community Veteran
Posts: 1,230
Thanks: 18
Fixes: 2
Registered: 22-06-2012

Re: Modem in sync, early activation possible?

Welcome, hope you enjoy PN as much as we do.Thumbs Up