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Modem in sync, early activation possible?

FIXED
spiffytheseal
Dabbler
Posts: 10
Thanks: 1
Registered: ‎29-10-2016

Modem in sync, early activation possible?

After a bit of faffing this morning with Openreach, my modem is in sync with the exchange and I can see DSL is connected in the Hub Manager, but the device itself still has a solid orange "b" symbol.

Openreach have done their line check and as they are happy, is there any possibility of an early activation?
4 REPLIES 4
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Modem in sync, early activation possible?

Fix

Mind checking your service in 20 minutes?

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
spiffytheseal
Dabbler
Posts: 10
Thanks: 1
Registered: ‎29-10-2016

Re: Modem in sync, early activation possible?

Hello,

As you posted that, everything sprang into life. Thank you! All looks grand now, I really appreciate the quick response!

MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Modem in sync, early activation possible?

Glad that fixed it for you Smiley

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
tijara33
Pro
Posts: 1,360
Thanks: 50
Fixes: 6
Registered: ‎22-06-2012

Re: Modem in sync, early activation possible?

Welcome, hope you enjoy PN as much as we do.Thumbs_Up