I will shortly have my FTTC transferred from BT where I enjoy good speeds, to PN, but am concerned about a few topics I have read on here about Openreach "switching the port" and that a few have suggested that it can result in poorer stats. I assumed when I switched that the migration would be linked to a change on the software side, if there is such a thing and that my line would stay physically as it is. My line was moved some time back when I had problems and I am now concerned that I could get a duff line again as a result of coming to PN.
Exactly what happens in these circumstances?
Fixed! Go to the fix.
Re: Migrating from BT
Can't honestly comment on BT to PlusNet, but when I switched the other way it was clearly just a software switch. Internet went down at about 7:00am. Inserted BT credentials into the router (once I got up and noticed) and it came up to BT. Phone line was also seamless as far as I can tell.
You should be fine.