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Just joined but no option to choose activation date? Need it pushed back

Newbie
Posts: 1
Registered: ‎26-06-2020

Just joined but no option to choose activation date? Need it pushed back

Hello,

 

I've just joined but i wasn't given an option to choose the activation date and cannot find this option anywhere in my account either, can someone please assist.

 

Thank you

2 REPLIES 2
Rising Star
Posts: 51
Thanks: 13
Fixes: 3
Registered: ‎14-08-2019

Re: Just joined but no option to choose activation date? Need it pushed back

you can raise a question using the http://help.plus.net wizard with your preferred date, which will be forwarded to Provisioning.

Plusnet Help Team
Plusnet Help Team
Posts: 8,116
Thanks: 983
Fixes: 399
Registered: ‎01-01-2012

Re: Just joined but no option to choose activation date? Need it pushed back

Thanks for your post @fm2015

From what I can see you've spoken with our support team regarding this.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team