It's been a while...

[#1]

Can you blow the dust off my phone order please? It's been about two months since I ordered the change from BT.
(Existing Fibre continues to be fine).

[#2 · Accepted solution]

Consider it done. *Grabs the duster and Mr Sheen* 

Thanks for transferring your phone to us @Enchanter

We should be able to confirm the transfer date within 24-48 hours.

Let us know if there are further issues or anything else you'd need help with

[#3]

Well, I received a notice of transfer of services for... 03/08/21, <looks at watch> so better late than never. Thanks for hastening things along.

[#4]

Thanks for letting us know @Enchanter

Feel free to reach out if you have any further queries at all