It's been 4 months!
Re: It's been 4 months!
22-07-2020 4:40 PM - edited 22-07-2020 4:41 PM
Thanks for your time on the phone @Catkin it was good to speak with you.
I'm really sorry for the continued delays with your order. As discussed we're to expect an engineer to go out on Friday to investigate further and hopefully you'll be up and running then.
I'm taking this on personally moving forward which normally means I'll follow things up with you straight after but I'm on annual leave from Friday through to Monday so I'll arrange for a colleague to check back in my absence and call on Monday.
Upon my return I'll follow up and chase this up with our suppliers if you're not online by then. If you've got any further queries or concerns, please feel free to call me back.