Issue with my account
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Issue with my account
03-05-2020 8:24 PM
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I’m trying to add line rental saver on my account but I can’t. Can someone from Plusnet help me?
Re: Issue with my account
05-05-2020 10:53 AM
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Thanks for getting in touch @derrickchan1988
You're not able to take it out at this moment in time as you have a product change going through.
Once that's done you'll be able to add it
Re: Issue with my account
05-05-2020 12:29 PM
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Thanks for reasoning @MatthewWheeler. I have requested a change in my order a week ago and still hasn't been progressed.
How long will it take to complete my current order?
My current line rental saver will be running out soon and I don't want to have to pay the full amount.
What other options do I have?
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