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Is the Reward Card sent out automatically?

WTAF
Dabbler
Posts: 12
Registered: ‎09-11-2020

Is the Reward Card sent out automatically?

When I signed up the customer services person said I'd be sent a Reward Card email as soon as my service goes live.  No email yet.

Is the email something that is sent out automatically or do I have to request it?

Tags (2)
1 REPLY 1
wakeman
Aspiring Pro
Posts: 258
Thanks: 58
Fixes: 3
Registered: ‎20-04-2020

Re: Is the Reward Card sent out automatically?

@WTAF  You should get an email asking you to confirm your details within 14 days once the form is filled in and confirmed you are supposed to get a card within 30 days. (I got mine on the 28 day! )

Do check the email has not ended up in the Spam/junk folder, apparently this has happened to a few people in the past.  It will come from purecard.