Ordered 1st Dec, old provider off from 6th, 3 kids no internet, probably wont be here for christmas and presents need internet! Whats going on plusnet, not good start, no communication, nothing, very angry!
Hi @sarahlturner and welcome to the Community Forums. I'm truly sorry to hear that you've had no information regarding orders on your account and I have personally gone on your account and progress the set-up of the account for you. The order related ticket I have raised and information regarding the set-up of your service can be found via the below link moving forwards: https://www.plus.net/wizard/?p=view_question&id=185709631
