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Installation cost

FIXED
Ali89
Newbie
Posts: 3
Registered: ‎13-07-2020

Installation cost

Hello,
Please could someone let me know what the £49.99 installation charge includes? If I have a phone line but it's not accessible (behind a wall), would that be an additional fee?
Thank you!
4 REPLIES 4
jab1
Seasoned Hero
Posts: 7,336
Thanks: 2,493
Fixes: 74
Registered: ‎24-02-2012

Re: Installation cost

Do you mean the actual socket is behind a wall?

John
Ali89
Newbie
Posts: 3
Registered: ‎13-07-2020

Re: Installation cost

The phone cable is behind the wall - not linked to a socket.
jab1
Seasoned Hero
Posts: 7,336
Thanks: 2,493
Fixes: 74
Registered: ‎24-02-2012

Re: Installation cost

Fix

Ah - so they could, possibly, pull that cable back out and re-route it. You would still have to pay the £49.99 or whatever a 'new install' cost is.

John
Ali89
Newbie
Posts: 3
Registered: ‎13-07-2020

Re: Installation cost

Okay. Thank you 😊