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I don't know If my order was processed

sbarreu
Newbie
Posts: 1
Registered: 19-08-2016

I don't know If my order was processed

I request a brodband connection for my appartment at hte beggining of this month.

The engineer should come today but I don't have any confirmation of his visit

My post code is 

Moderator's note by Mike (Mav): Postcode removed from a public forum to an area that staff can see.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,735
Thanks: 104
Fixes: 32
Registered: 27-04-2007

Re: I don't know If my order was processed

Hi there,

 

I've just found the postcode but it isn't finding any active accounts for us.

 

Can you send me a private message with our username if you have it (this is on emails about your account that we send you) or the telephone number for the landline registered against your account?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team