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How to choosing an activation date

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Newbie
Posts: 1
Registered: 2 weeks ago

How to choosing an activation date

Hi,

I have ordered broadband and phone line from yourselves online just now, I need the start date to be 22nd of July as this is when my current deal ends with the Post Office. I could see no option to select a start date when signing up, and no option to change it now I have access to my account.

Can someone on here help me with this?

Thanks

1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 663
Thanks: 75
Fixes: 26
Registered: ‎06-08-2018

Re: How to choosing an activation date

Hi Andy,


Thanks for getting in touch and apologies for the late response, social media is not an instant response channel for us we have to investigate most queries before responding.

 

We're in receipt of your request and will let you know the date as soon as it has been accepted by our suppliers.

 

Thanks - LF

 

 

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team