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How to choosing an activation date

andy15370
Newbie
Posts: 3
Registered: ‎29-06-2020

How to choosing an activation date

Hi,

I have ordered broadband and phone line from yourselves online just now, I need the start date to be 22nd of July as this is when my current deal ends with the Post Office. I could see no option to select a start date when signing up, and no option to change it now I have access to my account.

Can someone on here help me with this?

Thanks

1 REPLY 1
LordFoul
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 779
Fixes: 32
Registered: ‎06-08-2018

Re: How to choosing an activation date

Hi Andy,


Thanks for getting in touch and apologies for the late response, social media is not an instant response channel for us we have to investigate most queries before responding.

 

We're in receipt of your request and will let you know the date as soon as it has been accepted by our suppliers.

 

Thanks - LF