cancel
Showing results for 
Search instead for 
Did you mean: 

How long ?

Kd90x
Newbie
Posts: 1
Registered: ‎24-09-2018

How long ?

How long does it take for the order to be processed and have broadband at home? I’ve placed an order on Wednesday and I’ve not had any updates etc so not sure if somethings wrong or ?
2 REPLIES 2
julsgalvis
Newbie
Posts: 1
Registered: ‎24-09-2018

Re: How long ?

I ordered mine on August 28, still waiting.
have taken time off work twice to be at home when the engineer came to install the service. for different reasons, it hasn't worked out.
I would recommend considering changing provider... this has been a true nightmare for me.

HarryB
Community Gaffer
Community Gaffer
Posts: 5,178
Thanks: 1,455
Fixes: 255
Registered: ‎25-03-2015

Re: How long ?

Welcome to our community forums @Kd90x and @julsgalvis

 

@Kd90x, I'm sorry to see there was a delay in your order being placed. I've checked the account and can see this has now been placed and we should received a committed completion date within the next 24-48 hours.

 

@julsgalvis, I'm sorry to see you experienced a delay with your order. Looking over the account, the order was placed and we had chased our suppliers for updates a few times but I am sorry to see that you have decided to not proceed with the order.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional