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How long until i receive my router after payment

Connie
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Posts: 1
Registered: ‎06-09-2021

How long until i receive my router after payment

Ive just purchased the plusnet fibre broadband. How many days do i have to wait for it to be delivered to my address and set up? Also i got told i would get a £50 plusnet reward card when i signed up? When would i receive this and what can i use it for?
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dvorak
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Re: How long until i receive my router after payment


Moderators Note


This topic has been moved from ADSL Broadband to My Order

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Baldrick1
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Re: How long until i receive my router after payment

@Connie  Welcome to the forum.

The hub is normally posted out to you so to arrive a day or two before the service is activated.

You have to ‘set it up’ yourself. This just consists of plugging in a few cables, the rest is done automatically.

I don’t know how it works but assume that your joining paperwork will tell you about the reward card..

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TheMightyAJ
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Registered: ‎26-03-2018

Re: How long until i receive my router after payment

Hi @Connie,

In regards to your cashback or reward card, please check our FAQs for help. If anything seems amiss, please let us know and we'll be more than happy to help Smiley

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 Alex H
 Plusnet Help Team