How long to wait?
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- Re: How long to wait?
How long to wait?
07-10-2018 8:42 AM
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Re: How long to wait?
07-10-2018 9:48 AM
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Welcome to the forums @clv100
Given that it is a weekend, you may be better off phoning Plusnet and waiting to speak to some one. Set aside an hour or two.
However if that doesn't agree with you then while you wait for a member of staff to confirm the date, you can do a quick check for yourself to see if the order has a completion date.
Have a look at the BT Wholesale checker site at https://www.dslchecker.bt.com/adsl/adslchecker.welcome
Enter your phone number and look in the text below the results table.
It will say if there is an open order on your line and more importantly the date it is due to be completed.
Re: How long to wait?
07-10-2018 10:10 AM
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If its any help, I waited 2 days past my go live date with no email or phone confirmation. I tried phoning the helpline waited 45 mins before giving up, eventually I just switched on, guess what? I was active with an email telling me my service had gone live on the date specified.
Re: How long to wait?
08-10-2018 11:19 AM
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