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How long for reward to arrive?

jessie783
Newbie
Posts: 1
Registered: 3 weeks ago

How long for reward to arrive?

Hi all

Does anyone know how long it takes for the mysterious Purecard to make contact? I bought the service on 15th Jan and had my internet running for over a week now and still not received anything about the £75 reward the website promises? Seems a bit dodgy at this point.
Tags (2)
2 REPLIES 2
adam945
Plusnet Help Team
Plusnet Help Team
Posts: 57
Thanks: 14
Fixes: 5
Registered: ‎01-12-2020

Re: How long for reward to arrive?

Hey Jessica, I've had a quick look and can see that the Reward Card has been claimed today. The card will be dispatched by our suppliers shortly. Feel free to reach out if you have any further queries.

 

-Adam

 Adam
 Plusnet Help Team
Scat390
Newbie
Posts: 2
Registered: ‎21-10-2019

Re: How long for reward to arrive?

Hi, I am in a similar situation; I placed my order during the January sale and this included £50 Mastercard. I have been connected now since 15th Feb (took a while due to technical difficulties with BT but this wasn't my fault) and still haven't had an email allowing me to claim Mastercard.

Can anyone help please? Thanks