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How long does connection to services usually take?

ColinR
Browser
Posts: 1
Registered: ‎14-09-2019

How long does connection to services usually take?

Good afternoon all,

I signed up for Plusnet on the 29th August, and I was wondering how long it usually takes to be connected to landline and broadband as I've been given a date of the 23rd/24th Sept, nearly a month later.

Seems a bit of a long stretch with nothing especially as i paid for 12mths line rental up front.

 

any info would be appreciated.

1 REPLY 1
OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: How long does connection to services usually take?

Hi @ColinR

 

I'm sorry to hear about the delay you have experienced and fully reviewed your account. 

 

An update has been provided by myself here

 

Kind Regards