How long does “checking your line” usually last?

[#1]

As the title says, been sitting on “checking your line” since I placed my order over a week ago. Any idea how long this usually lasts? Just moved into a property that has been empty for a month or so, but I believe has had BT fibre broadband before that.

I know the whole thing usually takes around 14 days, just not sure if it is supposed to be stuck at this stages

Cheers

[#2]

Thanks for getting in touch @ronsm

I can see that we've placed your broadband order today and we'll confirm the date for it to go live as soon as we know more we'll update your ticket further