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How do i know when fibre is active?

pecrow
Dabbler
Posts: 20
Thanks: 2
Registered: ‎07-01-2014

Re: How do i know when fibre is active?

Thanks gandalf, yay i have broadband again.

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Plusnet Help Team
Plusnet Help Team
Posts: 9,146
Thanks: 2,864
Fixes: 455
Registered: ‎21-04-2017

Re: How do i know when fibre is active?

Wow that was fast.

Looks like the latest fibre order was just complete on our supplier systems without the engineering work actually taking place to remove the jumpers from the ADSL connection at the exchange.

 

Anyways happy to hear you're up and running again!

 

Now to work on getting you superfast fibre.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 9,146
Thanks: 2,864
Fixes: 455
Registered: ‎21-04-2017

Re: How do i know when fibre is active?

I thought I'd post back on here following completion of your fibre order.

Sync Status In Sync
Downstream Speed 40.0 Mbps
Upstream Speed 10.0 Mbps


That's right, I think we're finally there and you've got fibre. Smiley

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team