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How do I keep my existing landline number ?

TonyCW
Newbie
Posts: 1
Registered: ‎21-11-2022

How do I keep my existing landline number ?

I’m a new Plusnet customer. Broadband and phone switch in progress. Yesterday I received a text message saying my landline number is to change, however, I would rather keep my existing landline number. I have sent a DM via the twitter channel but not had any response. How do I get it sorted?

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 12,307
Thanks: 5,492
Fixes: 429
Registered: ‎30-06-2016

Re: How do I keep my existing landline number ?


Moderators Note

This topic has been moved from Home Phone to My Order

Moderator and Customer
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TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: How do I keep my existing landline number ?

Hey @TonyCW,

I'm sorry to read about this. I can see that this seems to have been picked up on Twitter, but if there's anything else I can assist with, just let me know and I'll be happy to help out Smiley

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 Alex H
 Plusnet Help Team