How Long Before Broadband is connected to phone line
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: How Long Before Broadband is connected to phon...
How Long Before Broadband is connected to phone line
08-09-2016 10:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi all
My phone line was connected this morning but I still have no news on my router or broadband
Tried to phone-chat but 20-25 min wait
Router is showing as not on order?
sure I read somewhere that the broadband is usually activated the same day as phone line?
Re: How Long Before Broadband is connected to phone line
08-09-2016 11:10 AM - edited 08-09-2016 11:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Yes the broadband and phone are usually connected on the same day but it can take up to midnight for everything to go through. No doubt one of the plusnet staff we come across your post soon and be able to check that everything is processing okay for you
James
Re: How Long Before Broadband is connected to phone line
08-09-2016 12:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As we had to arrange for a new line to be activated, I'm afraid this means your broadband won't be active today. The order is in place and is due to complete on the 14th, which is the shortest lead time for this type of order we can place.
Re: How Long Before Broadband is connected to phone line
08-09-2016 12:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
When will I receive my router?
Re: How Long Before Broadband is connected to phone line
08-09-2016 12:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's been ordered today and should arrive in the next few days.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: How Long Before Broadband is connected to phon...