House Move
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House Move
18-02-2020 8:37 PM
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Re: House Move
18-02-2020 9:10 PM
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Moderators Note
This topic has been moved from Fibre to My Orders
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: House Move
22-02-2020 3:22 PM
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Hello @Xstephjayne,
We are sincerely sorry to hear of your order delay and for any inconvenience caused.
Unfortunately the initial orders were rejected by our suppliers and had to be replaced. We will always endeavour when placing the replacement orders through to get the same date, however it is down to engineer availability at the time the order is placed.
Our provisioning team will keep you updated here.
Re: House Move
03-03-2020 6:41 AM
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Re: House Move
06-03-2020 6:58 PM
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Hi @Xstephjayne, I am sorry for the issues that you encountered. It looks like you have since been in touch and this resolved as per the ticket here. Please do just get back to us if you have any outstanding queries.
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