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House Move Order

zedx1981
Hooked
Posts: 9
Registered: ‎19-08-2019

Re: House Move Order

Gone 6pm, no one's been to the house and I still have no internet, absolutely fuming
Plusnet Help Team
Plusnet Help Team
Posts: 587
Thanks: 81
Fixes: 29
Registered: ‎23-01-2018

Re: House Move Order

Hi @zedx1981

 

Please accept our sincerest apologies that your engineer didn't turn up. 

 

Due to the time of day, I am unable to contact our suppliers as they are now closed.

 

However, our Saturday provisioning team will be able to chase this if you call up at 9 am. I will update your complaint ticket stating the engineer didn't show up. 

 

Kind Regards

 

If this post resolved your issue please click the 'This fixed my problem' button
 OllieC
 Plusnet Help Team