cancel
Showing results for 
Search instead for 
Did you mean: 

Home move - engineers appointment

FIXED
C-A-W
Grafter
Posts: 66
Thanks: 2
Registered: ‎10-12-2018

Home move - engineers appointment

I'm trying to get my dad's phone moved to his new address and fibre broadband installed.

On his home move ticket, there was a post saying that an engineers appointment had been booked for 14 December. This was followed by another post saying that an engineers appointment had been booked for 19 December.

I assumed that the second post meant that the first appointment had been cancelled but it's just occurred to me that the second post didn't mention (or apologise for) a cancellation. Are there two appointments booked, or is it just the second one?

 

 

3 REPLIES 3
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,183
Thanks: 462
Fixes: 126
Registered: ‎27-04-2007

Re: Home move - engineers appointment

Hi there, I'll look into that for you. Can you drop me a PM with the username for the account in question please? Please reply back to this thread too when you have. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
C-A-W
Grafter
Posts: 66
Thanks: 2
Registered: ‎10-12-2018

Re: Home move - engineers appointment

Thank you - I've pm'd the username as requested.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,183
Thanks: 462
Fixes: 126
Registered: ‎27-04-2007

Re: Home move - engineers appointment

Fix

No worries, I've just dropped you a reply. - Adam 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team