So, my broadband was supposed to be activated yesterday, a week after I moved house. However, waking up this morning, I see that we're still without broadband, despite being assured by the live chat people that my broadband would be activated before midnight yesterday. Plusnet sure have gone one better this time, having orignially activated broadband at my old address at 23:47 on the activation date!
1) When is this going to be activated?
2) Am I expected to pay for services which i've had no way of using for over a week?
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems. If this post resolved your issue, please click the 'This fixed my problem' button