Home Phone Activated, When Is My Broadband?

[#1]

Hi, I just got the message today that my home phone was activated so I’ve set up my router. I checked on the BT Broadband Availability Checker and it says that my line is active, but I’ve still got no internet.

Any help would be appreciated.

Cheers.

[#2]

Hi @useonceonly. Thanks for getting in touch.

I can see your broadband order has recently completed, I have updated the account details and you should be able to connect within the next 10-15 minutes.

Let us know if you have any issues.