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Home Phone Activated, When Is My Broadband?

useonceonly
Browser
Posts: 1
Registered: ‎24-08-2018

Home Phone Activated, When Is My Broadband?

Hi, I just got the message today that my home phone was activated so I’ve set up my router. I checked on the BT Broadband Availability Checker and it says that my line is active, but I’ve still got no internet.

Any help would be appreciated.

Cheers.

1 REPLY 1
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 108
Fixes: 60
Registered: ‎02-05-2017

Re: Home Phone Activated, When Is My Broadband?

Hi @useonceonly. Thanks for getting in touch.

 

I can see your broadband order has recently completed, I have updated the account details and you should be able to connect within the next 10-15 minutes.

 

Let us know if you have any issues.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team