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Home Move - Engineer Visit - What happens?

Rising Star
Posts: 75
Thanks: 13
Registered: ‎26-10-2018

Home Move - Engineer Visit - What happens?

Due an Engineers visit for a home move on Tuesday (it was meant to be Monday but that's another thread which Plusnet are yet to bother to reply to). 


What is due to happen on said Engineers visit? Will be Fibre Broadband be switched on there and then?

Community Gaffer
Community Gaffer
Posts: 26,413
Thanks: 10,068
Fixes: 1,578
Registered: ‎21-04-2017

Re: Home Move - Engineer Visit - What happens?

When an engineer completes the work you should have a working phone line and anytime up to midnight on the day, your fibre service should go live once the order has completed in the supplier systems.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi