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Home Move - Engineer Visit - What happens?

Rising Star
Posts: 75
Thanks: 13
Registered: ‎26-10-2018

Home Move - Engineer Visit - What happens?

Due an Engineers visit for a home move on Tuesday (it was meant to be Monday but that's another thread which Plusnet are yet to bother to reply to). 


What is due to happen on said Engineers visit? Will be Fibre Broadband be switched on there and then?

Plusnet Help Team
Plusnet Help Team
Posts: 25,156
Thanks: 9,149
Fixes: 1,473
Registered: ‎21-04-2017

Re: Home Move - Engineer Visit - What happens?

When an engineer completes the work you should have a working phone line and anytime up to midnight on the day, your fibre service should go live once the order has completed in the supplier systems.

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 Anoush Mortazavi
 Plusnet Help Team