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Hi How long does it take to recieve promo £75 card?

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chrisca21
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Hi How long does it take to recieve promo £75 card?

Hi How long does it take to recieve promo £75 card?

 

As per the screenshot

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Plusnet Help Team
Plusnet Help Team
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Registered: ‎06-08-2018

Re: Hi How long does it take to recieve promo £75 card?

Hi @chrisca21,

 

Thanks for getting in touch, I appreciate your query.

 

In answer to your question, I can confirm the process to qualify for this cashback promotion is as follows:

 

You must click on the promotion advert to be redirected to our new account application form. The unique cashback reference is only allocated if you follow this process correctly from start to finish.

 

Once your account has been opened and your first service has been installed, you will receive an email with a link that must be clicked upon within 10 working days, this will be to the email address provided at signup.

 

The email link will direct you to complete the cashback form, note that this link is only valid for 2 months.

 

Within 30 working days of completing the cashback form, you will receive the prepaid debit card to your home address.


If you have any further questions, do let us know.

 

Thanks.

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  Tahir M
 Plusnet Help Team
chrisca21
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Re: Hi How long does it take to recieve promo £75 card?

Have looked at your latest advert and this does not seem to have the link you indicated 

Can you send me the link as none of this was mentioned in the advert just said it was included therefore

if you can forward the link would be much obliged

 

ChrisC

Plusnet Help Team
Plusnet Help Team
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Re: Hi How long does it take to recieve promo £75 card?

I'm afraid it's not possible for us to provide you with the link.

You should receive a e-mail with the link at some point today that contains the link as advised above.

Let us know if you haven't received it by the end of today

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 Matthew Wheeler
 Plusnet Help Team
chrisca21
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Re: Hi How long does it take to recieve promo £75 card?

Hi Guys,

 

No email yet

 

ChrisC

chrisca21
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Re: Hi How long does it take to recieve promo £75 card?

Still no email have also checked junk mail/spam

Plusnet Help Team
Plusnet Help Team
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Re: Hi How long does it take to recieve promo £75 card?

Hi Chris.

With the help of @MatthewWheeler we can't evidence that we've sent you the email either, so I've raised this with our cashback team and we'll update you when we know more, which should be within 5 working days.

Apologies for any inconvenience caused.

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 Anoush Mortazavi
 Plusnet Help Team
chrisca21
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Re: Hi How long does it take to recieve promo £75 card?

Hi my original cheque has been returnedtol me from the user you sent it to can you confirm you have cancelled it?

it is dated 27/11

Plusnet Help Team
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Registered: ‎06-08-2018

Re: Hi How long does it take to recieve promo £75 card?

Hi Chris,

 

As it was a few days ago I can't say that for certain, however I have sent you a response here. Please come back to us via this forum once you have submitted the information to us.

 

Thanks - LF

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  Tahir M
 Plusnet Help Team
chrisca21
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Re: Hi How long does it take to recieve promo £75 card?

Fix

Hi Guys,

 

Good news the second cheque has arrived dated 03/12

I will bank that one thanks for getting it to me

 

ChrisC

Plusnet Help Team
Plusnet Help Team
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Re: Hi How long does it take to recieve promo £75 card?

Hi @chrisca21,

 

I'm pleased to hear that you've received your cheque.

 

Please get in touch if you have any further queries.

 

Thank you,

 

Aisha

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 Aisha Khan
 Plusnet Help Team