Haven't received £50 reward card claim by email
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Haven't received £50 reward card claim by email
10-10-2020 4:01 PM - edited 10-10-2020 4:12 PM
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Hi there,
I purchased an unlimited broadband package with unlimited calls which had an £50 reward card offer. I purchased the deal on the 15th of September 2020 and my line went live on the 29th of September 2020. It has been 10 days now and I still have not received any email in regards to claiming the reward card. I have also checked the junk email folder, and there is nothing there also.
I will be grateful if you could help me in regards to this.
Thank you.
Re: Haven't received £50 reward card claim by email
10-10-2020 5:19 PM
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This topic has been moved from ADSL Broadband to My Orders.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Haven't received £50 reward card claim by email
13-10-2020 4:22 PM
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Hi @asmamg28,
I'm sorry to hear that you've not received your cashback redemption email as of yet. I'm afraid that I've not been able to locate your account to take a further look into this and so I can do so, I'd ask that you please send me a Private Message with your username attached.
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