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Go live date

Jayy633
Newbie
Posts: 3
Registered: ‎28-01-2023

Go live date

Hello. I have just signed up and moving away from talktalk which comes to an end on 9/2/23. Can I choose this as a go live date?
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csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 333
Thanks: 128
Fixes: 25
Registered: ‎01-12-2020

Re: Go live date

Hi @Jayy633 !

 

Thanks for reaching over the forums and it's great to hear you've decided to join up Smiley 

 

It does take around 2 weeks to takeover an existing service so you're due to be going live on 13/02/23, I wouldn't be able to bring forward this date. However, unless you've spoken to TalkTalk prior to cancel on the 9th, they'll just continue until we take over. 

 

Hope this helps and let me know if you have any more questions at all!

 Curtis Smith
 Plusnet Help Team