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Go Live date

Posts: 3
Registered: ‎23-10-2019

Go Live date

Upgraded to Fibre, have received new router and set up. Was given a go live date of 8 May but not activated yet. Any idea how long it takes 

Community Veteran
Posts: 31,319
Thanks: 1,608
Fixes: 565
Registered: ‎14-04-2007

Re: Go Live date

Moderators Note
This topic has been moved from Fibre Broadband to My Order.



Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Rising Star
Posts: 122
Thanks: 7
Fixes: 3
Registered: ‎09-03-2020

Re: Go Live date

Hi @thepetman,


Thank you for taking your time to get in touch.


I am very sorry that you are having a problem with our service. As my response contains account sensitive information this is not something I can provide over this platform. I have created a support question on your account with the answer and you are able to respond to this. You can view this on the following link.


Kind regards,



 Josh Berriman
 Plusnet Help Team