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Getting Totally Baffled Now

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Getting Totally Baffled Now

Good news. I've got your order in place, it's been accepted by our suppliers and is due to activate on the 23rd.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Witchy
Dabbler
Posts: 13
Thanks: 4
Registered: ‎02-03-2018

Re: Getting Totally Baffled Now

Smashing!!!  thank you, do you know if there will be much down time?

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Getting Totally Baffled Now

No problems. There shouldn't be much downtime, except maybe for a few hours on the day as the transfer happens and your account activates on our side.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Witchy
Dabbler
Posts: 13
Thanks: 4
Registered: ‎02-03-2018

Re: Getting Totally Baffled Now

Perfect thank you @Gandalf we can live with that Smiley Thumbs_Up

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Getting Totally Baffled Now

No worries. Fingers crossed it all goes smoothly!

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Getting Totally Baffled Now

Hi  Witchy,

 

I have checked over your orders and they are still committed for the 23rd March. Your services will stay live until we take over. Please also be aware that services can take up to midnight to become live on the specified date.

I can see you have been updated via ticket also here: https://www.plus.net/wizard/?p=view_question&id=169219201

If you have any further issues please feel free to get in touch as we are more than happy to help. 

 

Thanks.