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Futher Information

2good2btrue
Newbie
Posts: 3
Registered: 08-02-2017

Futher Information

Hi my fibre is supposed to go live 09/02/17 can you answer a few questions

1 Will openreach want to gain access to my house

2 how will I know when my fibre is live as I have not internet access

3 I have done a dsl check and it states my download speed 74.33mbps and upload 20mbps is this the speed i should expect.

4 I have bought a fibre router from plusnet will i need an openreach router as well

5 And is the router set up with my usename and password

6 REPLIES
figgley
Grafter
Posts: 46
Thanks: 8
Registered: 04-02-2017

Re: Futher Information

1) No

 

2) Plusnet will text you

 

3) How did you check with no internet?

 

4) No

 

5) Hmm - not sure. If you're an existing broadband customer then yes, I presume.

SpendLessTime
Aspiring Hero
Posts: 2,375
Thanks: 585
Fixes: 53
Registered: 21-09-2009

Re: Futher Information

@2good2btrue

3. This is the top end of estimate but you should expect to see speeds in the "VDSL Range A (Clean)" given by DSL Checker

5. When you connect the router to the working line, it should contact Plusnet automatically and retrieve your username and password.

2good2btrue
Newbie
Posts: 3
Registered: 08-02-2017

Re: Futher Information

My mobile

2good2btrue
Newbie
Posts: 3
Registered: 08-02-2017

Re: Futher Information

So what speed can I expect in this VDSL Range A as I was told it would be between 61.8Mb and 80Mb and is it going live tomorrow.

SpendLessTime
Aspiring Hero
Posts: 2,375
Thanks: 585
Fixes: 53
Registered: 21-09-2009

Re: Futher Information

Look at http://www.dslchecker.bt.com/adsl/adslchecker.welcome?

Click on the address option and when prompted enter your postcode and house number.

This will return the estimated speeds available to your property. (This  is the same data that Plusnet would use)

Plusnet Help Team
Plusnet Help Team
Posts: 17,638
Thanks: 623
Fixes: 159
Registered: 05-04-2007

Re: Futher Information

If you have been estimate 61.8Mb and 80Mb then your router should connect through to the cabinet at a speed within that range, you should expect speeds of anywhere around that range on your connection.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team