Full fibre install, no Engineer for appt
Order placed 30th Sept
Appt booked for today (5th Nov) 8-1
Open reach guys in neighbourhood week before last scoping out the routing etc
Router delivered 1st Nov
No sign of engineer to install, no phone/txt or email contact.
Who do i get in touch with to follow up?
Re: Full fibre install, no Engineer for appt
I'm very sorry for the delay in getting back to you this week, we've been a bit busier than anticipated. I've reviewed your account this afternoon and I can see that this has since been addressed by our Provisioning Team, here.