Frustrating Delays to my Order

[#1]

Thanks for getting back to me.

I have passed this information on straight away and we have been advised it'll take around 48 hours for them to allocate a multi skilled engineer. 

We need to review this on the 14th March for you and will be in touch. 

Thanks. 

[#2]

Hi

I've added some additional info to the ticket which may be of use to the engineer.

Thanks

[#3]

Cheers for that.

I'm chasing this up with our suppliers for an update and I'll respond back to your ticket when I know more.