Fibre upgrade
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- Re: Fibre upgrade
25-07-2020 10:08 AM
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Can anybody give me an update on my upgrade should have happened on the 24th but I don't think it did ?
Paulc
Fixed! Go to the fix.
Re: Fibre upgrade
27-07-2020 8:31 PM
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Any help please
Re: Fibre upgrade
28-07-2020 12:27 AM
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Same thing has happend to me was meant to be on 24th but nothing happened
Re: Fibre upgrade
30-07-2020 10:59 AM
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Any chance a moderator could look at my upgrade please
Re: Fibre upgrade
30-07-2020 11:03 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Fibre upgrade
30-07-2020 7:29 PM
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Been given a new date of 7th august if it falls through on this date i will be leaving this provider
Re: Fibre upgrade
31-07-2020 8:22 AM
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Re: Fibre upgrade
03-08-2020 2:53 PM
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Is there any chance a Plusnet member of staff could pick this up
06-08-2020 3:30 PM
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Hi @PaulC2, thanks for getting in touch
From looking into the account, I can see your order is scheduled to complete on 13/08/2020 - I'm sorry for the lack of communication there has been with the order. Your router has been processed for delivery, they're sent Royal Mail 1st Class so I'd expect this to be with you very shortly.
Re: Fibre upgrade
06-08-2020 6:52 PM
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Thanks for sorting that for me..... little bit long winded but these are strange times.
Paul
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