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Fibre upgrade

Rc1
Hooked
Posts: 5
Thanks: 1
Registered: ‎24-07-2020

Fibre upgrade

Upgrade date was due to be Wed 22nd July. To date neither new router or upgrade recived.

No problem but would like to be kept advised if delays  which are understandable at this time  ie;on when router expected and changeover date

Thankd

 

Account username: rich1960

 
We've received your product change request and have now started the process of moving your products to:
 
Broadband package: Unlimited Fibre Extra
 
Phone package: Unlimited UK & Mobile Calls
 
Contract: 18 months
 
Hardware: Plusnet wireless router
This will change over on 22nd July 2020 and your new cost per month will be £17.51.
1 REPLY 1
orvalsoft
Newbie
Posts: 3
Registered: ‎24-07-2020

Re: Fibre upgrade

I was also due to have fibre upgrade on the 22nd; I have received router though.

 

Difficult to find out what is going wrong.