cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Fibre upgrade total lack of communication from Plusnet and still no upgrade

LymJoe
Newbie
Posts: 1
Registered: ‎14-04-2020

Fibre upgrade total lack of communication from Plusnet and still no upgrade

‎14-04-2020 10:28 PM

I upgraded to unlimited fibre on the 24th of March, email says upgrade would take place on the 31st March, still no upgrade on the 14th April and no reply or response from Plusnet, the new router was sent last week, but still no upgrade, any ideas how to get this sorted?
Tags (2)
Message 1 of 2
(541 Views)
0 Thanks
1 REPLY 1
dvorak
Moderator
Moderator
Posts: 29,501
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Fibre upgrade total lack of communication from Plusnet and still no upgrade

‎15-04-2020 6:38 AM


Moderators Note


This topic has been moved from Fibre to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 2
(504 Views)
0 Thanks