My broadband was supposed to upgraded to fibre on the 20th but it is still not working.
I have been on the phone several times to rectify this but have had no luck. After 30 mins on phone yesterday I got cut off and I couldn't face calling back only to wait ages to speak with someone again.
I'm 82 and really struggling with this.
I don't understand why my fibre isn't working. My new router is plugged in and connected (@ 4Mbs not 30Mbs).