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Fibre upgrade live date been and gone

FIXED
Jessie65
Hooked
Posts: 6
Registered: ‎02-08-2018

Fibre upgrade live date been and gone

I was given the date of 24th july for switching from standard broadband to fibre but that date has been and gone and i am still on adsl?

2 REPLIES 2
Strat
Moderator
Moderator
Posts: 30,219
Thanks: 3,230
Fixes: 495
Registered: ‎14-04-2007

Re: Fibre upgrade live date been and gone

Moderators Note
This topic has been moved from Fibre Broadband to My Order.

Customer and Forum Moderator. Windows 10 Firefox 86.0 (64-bit)

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,130
Thanks: 991
Fixes: 401
Registered: ‎01-01-2012

Re: Fibre upgrade live date been and gone

Fix

Thanks for your post @Jessie65

I've checked your fibre order and it's due to complete on the 7th of August

You should receive the router in the next few days

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team