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Fibre upgrade live date been and gone

FIXED
Jessie65
Hooked
Posts: 6
Registered: ‎02-08-2018

Fibre upgrade live date been and gone

I was given the date of 24th july for switching from standard broadband to fibre but that date has been and gone and i am still on adsl?

2 REPLIES 2
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Fibre upgrade live date been and gone

Moderators Note
This topic has been moved from Fibre Broadband to My Order.
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Fibre upgrade live date been and gone

Fix

Thanks for your post @Jessie65

I've checked your fibre order and it's due to complete on the 7th of August

You should receive the router in the next few days

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team