Fibre should have been connected

[#1]

I should have had fibre yesterday 30/03 but it has not been connected. I have had no emails advising me of connection or problems, yet there is an open question on my order that suggests there is a problem.

Please advise.

Steven

[#2]

Just to remind Plusnet that they have to recompense me £5 per day including the day of activation, so I would suggest that speed is of the essence.

Please let me know what is going on with my order.

Steven

[#3]

What is this £5 a day?

[#4]

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2019/money-back-broadband-landline-...

This should help

[#5]

@samac if you read your link you will see that Plusnet haven't joined the auto compensation scheme yet.

[#6]

No mention of plus net in that article