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Fibre order still not active

FIXED
alexcannas
Newbie
Posts: 4
Registered: 19-04-2016

Fibre order still not active

Hello...
I've put my order for fibre broadband on the 31st of March. The line was activated on the 1st, not that I have any use for it. After many tracker messages Plus.net was able to put an order that was supposed to activate on the 18th. It is 19th and still nothing!!

What's going on? Will I get my internet or should I cancel the orderHuh
3 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Fibre order still not active

Fix

Hi Alex,

I'll get this checked out for you, and I'll update the thread shortly.

Are you able to get online now?

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
alexcannas
Newbie
Posts: 4
Registered: 19-04-2016

Re: Fibre order still not active

 

MattyC wrote:

Hi Alex,

I'll get this checked out for you, and I'll update the thread shortly.

Are you able to get online now?

Matty


Yes I am!!! Thanks a lot!!!

Alex

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Fibre order still not active

Spot on Cool

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet