Fibre activation?
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Fibre activation?
05-02-2018 7:08 PM
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Ordered a switch to Fibre on 25th January 2018 - I also ordered and paid for the Router;
Received an email stating that changeover would be on 1st Feb.
No Router received by that date; no changeover on that date.
Checked the BT Wholsale web page on 2nd February - stating that VDSL is now available to me (yay!)
Still NO Router though (boo-hoo!)
Today 5th February still No Router, still only ADSL speeds on my speed checker.
Any ideas out there, guys?
Thanks in advance 👍🏻
Re: Fibre activation?
05-02-2018 7:33 PM
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By the way...my current Netgear Router will work with both ADSL and VDSL, so if i had been activated, it would work, even though i have yet to receive the Plusnet Router i paid for (just in case..)
soz for my incomplete first message 🙄
Re: Fibre activation?
05-02-2018 10:15 PM
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Does it state a open order date half way down the page on the adsl checker?
Re: Fibre activation?
06-02-2018 4:23 PM
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Moderator's note:
Thread locked in favour of https://community.plus.net/t5/Fibre-Broadband/Fibre-Upgrade/m-p/1513052
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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