Fibre Upgrade - Router Dispatched?
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Fibre Upgrade - Router Dispatched?
06-04-2020 10:45 AM
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Morning
My Broadband Fibre upgrade (from ADSL) was due to complete on 2nd April as per the only correspondence from Plusnet I have after purchasing.
Thanks to the helpful people on here, I was able to see that I have an open order on the line due to complete on 9th April through https://my.btwholesale.com/includes/adsl/adsl.htm?s_cid=ws_furls_adslchecker
However it's been almost two weeks since the original order, and Router still not received. A bit worried the connection is going to change over on Thursday and I wont have a router to handle the Fibre internet (and be left with no internet).
Please can somebody reach out and confirm the Router has been dispatched?
Re: Fibre Upgrade - Router Dispatched?
08-04-2020 10:32 AM
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Re: Fibre Upgrade - Router Dispatched?
08-04-2020 1:32 PM
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Thanks for following up.
I received a notification of dispatch a few hours after posting in here, and the router was received today.
Fingers crossed the line is activated tomorrow as per the ADSL checker (however worth noting I haven't had this connection date communicated from Plusnet - maybe something worth noting for future as not everyone will stumble across this forum to seek advice).
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