Fibre Upgrade Activation Date Question
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09-10-2019 4:37 PM
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Howdy, Due for an upgrade today. Checked the status in the account and found the entry for the upgrade dated 01/01/1970. If anyone has a moment please can they confirm the status of the order.
Thanks.
Fixed! Go to the fix.
09-10-2019 6:16 PM
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Hiya. Sorry for the confusion caused by the incorrect completion date for your fibre order you've seen online. I've checked the status and I can see the order was delayed to Friday due to engineer availability.
I'd expect an engineer to carry out the necessary work during the day and you to be on fibre in the evening.
Let us know how it goes.
Re: Fibre Upgrade Activation Date Question
09-10-2019 6:26 PM
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Ah, good news.
Thanks for your reply.
Re: Fibre Upgrade Activation Date Question
09-10-2019 6:31 PM
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