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Fibre Optic Upgrade

Posts: 1
Registered: ‎03-08-2017

Fibre Optic Upgrade

Hi, I upgraded to Fibre Optic Broadband on 31/07, I haven't received any confirmation, would just like to know how long it takes to upgrade and when is my new router likely to be sent out? 

Community Gaffer
Community Gaffer
Posts: 17,683
Thanks: 666
Fixes: 167
Registered: ‎05-04-2007

Re: Fibre Optic Upgrade

I've just created a support ticket on your account and you should receive email confirmation of this shortly with the date of your fibre upgrade.

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 Chris Parr
 Plusnet Staff