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Fibre Optic Upgrade

matthew456
Newbie
Posts: 1
Registered: 03-08-2017

Fibre Optic Upgrade

Hi, I upgraded to Fibre Optic Broadband on 31/07, I haven't received any confirmation, would just like to know how long it takes to upgrade and when is my new router likely to be sent out? 

1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: Fibre Optic Upgrade

I've just created a support ticket on your account and you should receive email confirmation of this shortly with the date of your fibre upgrade.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff