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Fibre Optic Upgrade

matthew456
Interested
Posts: 1
Registered: ‎03-08-2017

Fibre Optic Upgrade

Hi, I upgraded to Fibre Optic Broadband on 31/07, I haven't received any confirmation, would just like to know how long it takes to upgrade and when is my new router likely to be sent out? 

1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Fibre Optic Upgrade

I've just created a support ticket on your account and you should receive email confirmation of this shortly with the date of your fibre upgrade.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.