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05-08-2017 3:05 PM
Hi, I upgraded to Fibre Optic Broadband on 31/07, I haven't received any confirmation, would just like to know how long it takes to upgrade and when is my new router likely to be sent out?
08-08-2017 12:54 PM
I've just created a support ticket on your account and you should receive email confirmation of this shortly with the date of your fibre upgrade.
