Fibre Broadband Activation Delayed?

[#1]

Hi

i recently upgraded to Fibre Broadband but have been waiting for some indication of when my activation will be? I have received my new router and have been waiting for a few weeks now.

I’m currently working from home, like many others so need connection ASAP, can I have an update please? 

Thank you

Paula

[#2]

@Pusscat68 

Have you checked your Mobile for any SMS message from PlusNet ?

Have you checked the order tracker in the member's centre on the PlusNet website.

Have you tried connecting the new router to the line?

[#3]

Yes I’ve done all the above. This afternoon it upgraded, so it may have been fluke. Thanks anyway.